Semester Start: Zoom Tool Error in Brightspace


Do You Use the Zoom Tool In Brightspace?

After the last Brightspace Update, an error has been reported when using the Brightspace Zoom Navbar LInk.

Here is how to fix an error when selecting Zoom from the Brightspace Tools menu. This fix is in place until a permanent solution is in place.

  1. Select Content from the Brightspace menu and open or create a new content area. 
  2. Within the content area select External Learning Toolsfrom the Existing Activitiesmenu. 
  3. In the Add Activity menu, scroll down and select Zoom
  4. You should now see Zoom listed in that content area.  Click the Zoom link to access your account.
  5. The Zoom link in the Tools menu should now work correctly and you can delete the the Zoom instances you added in the content area.

Click here to view a walkthrough

Reminder: Set your Course to “Active”

All courses are Inactive prior to the start of the semester. This means students cannot see them. Inactive courses will have a blue and white “Inactive” label on their tile in the My Courses widget. In addition to the instructions below, you can also watch a demonstration video of this process. To make your course Active:

  1. Find the My Courses widget on the UMS or USM landing page in Brightspace.
  2. Hover over the tile for your course, and click the ellipsis button (three periods).
  3. In the menu that appears, select Course Offering Information.
  4. A page with options for your course will appear. Scroll down and click on the empty checkbox labeled, Course is active.
  5. Click the blue Save button at the bottom of the screen.
  6. Optional: You can also get to the Course Offering Information page from the Course Admin link on your course’s Navbar.